Security

How to identify spyware and remove it from your device

Ray Fernandez

Dec 20, 20247 min read

How to identify spyware and remove it from your device: Header image

Spyware is becoming more prevalent. Reports reveal that spyware, malware that used to be reserved mostly for high-value targets, is now impacting a larger number of normal end users than expected.

In this report, we will discuss spyware as a threat, how to scan for spyware on your iPhone or Mac, and how to get rid of spyware for good.

Why is spyware a serious threat?

Spyware can lead to identity theft, extortion, financial fraud, and worse outcomes as well. But what can spyware actually do?

Spyware can record your every keystroke, listen in on your calls, turn on and off your camera without your permission, and dig through your web browser data, history, and behavior.

From common cons, data brokers, and marketers to transnational criminal organizations and nation-state threat groups, many sectors are now using spyware. But don’t lose hope just yet. Let’s look at how to scan your devices and remove the malware for good.

How to remove spyware from your Mac

To scan your Mac for spyware, we recommend you use CleanMyMac, powered by Moonlock Engine. CleanMyMac includes spyware detection and spyware removal features. It can remove all types of malware, including crypto stealers, mining threats, ransomware, and more.

You can scan and remove spyware using CleanMyMac in 3 simple steps.

Step 1: Open CleanMyMac

Open CleanMyMac on your Mac computer. If you do not have the app, you can download it here.

Step 2: Go to Protection Manager and run a scan

Once CleanMyMac is up and running, click or tap on the Protection Manager (the third “hand” icon down on the left menu).

The Protection Manager menu will notify you if a threat has been found and will give you details for each threat, as seen in the image below.

Screenshot of CleanMyMac. The Protection Manager Malware Removal tool displays details of malware found in scan.

Step 3: Click Remove

To remove the threats, simply select the malware CleanMyMac found and click on the bottom right Remove button. The app will automatically remove all threats.

Screenshot of CleanMyMac automated malware removal complete.

You can also use the Privacy section of the Protection Manager in CleanMyMac to check networks and remove privacy items.

Screenshot of CleanMyMac scanning Wi-Fi networks.

Additionally, the Applications Permission tab lets you examine which apps have access to your Camera, Microphone, Photos, Folders and Disk, and Screen Recordings.

Screenshot of CleanMyMac scanning application accesses.

Select the permissions you want to revoke from the list and click Revoke.

Screenshot of CleanMyMac revoking permissions granted to applications.

How can you detect spyware? The common signs

The objective of spyware is to remain undetected, and those developing these types of malware have become very good at hiding inside devices. However, there are some common signs that clearly indicate that spyware has infected your device.

Spyware symptoms may include the following:

  • Unexpected and unusually rapid battery drainage
  • High rate of outgoing data in your network
  • Systems freezing or crashing
  • Unexpected apps or suspicious redirection to websites you have never visited
  • Phone, camera, microphone, and keyboard glitches or errors
  • Resources like browsers or cameras going active without your consent
  • Strange new files or apps on your system
  • Computer fans constantly on or hard disk constantly running
  • Phone or iPad overheating
  • Performance issues while sending emails or SMS’s, when making phone calls, or during live video web meetings
  • Performance issues while conducting online financial or crypto operations
  • Notifications that someone is trying to access your accounts
  • Other unusual and suspicious activities

How to get rid of spyware on iPhone

If you suspect that your iPhone has been breached by spyware, there are several things you can do.

1. Enable Lockdown Mode

If you believe that you have been targeted by a nation-state threat actor with spyware like Pegasus, the first thing you should do is immediately enable Apple’s Lockdown Mode.

Once this feature is enabled, your iPhone’s digital attack surface will be considerably reduced. This prevents hackers from escalating cyberattacks. We also recommend that you contact a professional cybersecurity company for advice.

Remember, enabling Lockdown Mode will impact the services your iPhone will run. Still, it is an effective tool that allows you to hit pause and calmly take action.

2. Update your iPhone

Cybercriminals are constantly scanning Apple’s operating systems and their different versions, as well as third-party software, APIs, and apps that run on Macs and iPhones, to find a weak way into a device. This is how a large portion of malware manages to breach victims through vulnerabilities and their exploration.

Companies like Apple will respond to these vulnerabilities with virtual patches that are integrated into regular security updates and system updates. Therefore, keeping your devices up to date is critical.

To update your iPhone, follow these steps (the instructions work on iPads, too):

  1. Unlock your device.
  2. Go to Settings, General, and then Software Update.
  3. If an update is available, follow the on-screen instructions to install it.
  4. Make sure that the Automatic Updates feature is enabled.

3. Do some digging on your own to explore which apps run on your iPhone

If something is wrong with your iPhone, there is a chance that it stems from malware you downloaded yourself. But don’t panic just yet. Removing a spyware app is usually straightforward.

To review and remove apps on your iPhone, follow these steps:

  • Swipe left past the Home Screen pages and go to App Library.
  • Now, you can scroll down to find the app you want to remove or use the search bar to find a specific app.
  • Search for any suspicious apps that should not be there.
  • Choose Remove app.

Can a factory reset remove spyware from your device?

The answer to this question depends largely on what type of spyware infected your device. Advanced spyware like Pegasus, for example, may or may not be completely removed with a factory reset.

Having said this, the most abundant spyware operating in the wild is not as complex as Pegasus. Therefore, a factory reset will wipe out most spyware.

To reset your iPhone or iPad:

  1. First, back up your device so you do not lose your data.
  2. Open Settings, navigate to General, and Select Transfer or Reset iPhone.
  3. Tap Erase All Content and Settings.
  4. Enter your passcode or Apple Account password if prompted.
  5. Confirm that you want to erase your device.

To factory-reset your Mac:

  1. Back up your files and data.
  2. Go to the Apple menu in the corner of your screen, choose System Settings or System Preference (depending on what OS you are using), and then select Erase All Content and Settings.
  3. Follow the online instructions of the erase assistant that will open and guide you through the process.
  4. Enter your Apple Account password if prompted and confirm the factory reset.
  5. Your Mac will restart and display a progress bar as it returns to its original default settings.

Simple tips for avoiding spyware threats

The best defense against cyber espionage and spyware is prevention. Here are some tips that can help you mitigate the risks of spyware.

1. Do not download files or apps from unknown sources

As mentioned, most malware ends up in users’ devices because they download them themselves. Cybercriminals are constantly impersonating known brands and creating new fake brands and fake websites to trick users into downloading spyware without them knowing.

Therefore, always download apps and software from official sources and official app stores. And always double-check URLs.

2. Don’t engage with suspicious strangers

Another way in which spyware infects devices is via phishing. Cybercriminals today have mastered the art of deception and will contact you over a wide range of channels using social engineering tactics.

If a stranger writes you an email, rings your phone, requests a video meeting, or sends you an SMS, do not click on their links or download attachments. A phishing attack is only successful if the victim engages with the attacker.

3. Run a trusted antimalware solution in the background

Apple is known for its commitment to privacy and strong cybersecurity features, but sometimes, extra help from leading global antimalware companies goes a long way.

Choose a respected and well-established spyware removal tool and leverage it. There are many in the market, so make sure you are getting the best spyware remover. Remember, stay away from cracked software, as it can cause more damage than good.

Once you have your trusted and professional antimalware tool, always keep it running in the background. We recommend CleanMyMac, powered by the Moonlock engine. It can detect real-time malware, flag it, notify you, and remove threats automatically.

4. Keep your iPhone and Mac up to date

In the sections above, we discussed how spyware attackers use zero-day vulnerabilities to breach devices and how Apple security teams are constantly responding to new threats and patching up exploits.

Think of updates as an effective tool that closes the doors that criminals are using to launch attacks. So, always keep your apps, systems, and devices up to date.

Apple also regularly issues security updates and communications. Stay on top of those and keep an eye on cybersecurity news to stay one step ahead of attackers.

Spyware can be scary. No one likes the idea of being watched or having a criminal going through their digital lives. However, despite the increasing trend in spyware attacks, you can take simple steps to protect your digital life.

The right combination of strong cybersecurity practices, professional technology, and knowledge is the solution. Following the simple steps and tips in this guide will help you secure your iPhone and Mac.

This is an independent publication, and it has not been authorized, sponsored, or otherwise approved by Apple Inc. Mac and iPhone are trademarks of Apple Inc.

Ray Fernandez Ray Fernandez
Ray has been covering tech and cybersecurity for over 15 years. His work has appeared on TechRepublic, VentureBeat, Forbes, Entrepreneur, and the Microsoft Blog, among others.